1. In conducting an environmental scanning ex

1. In conducting an environmental scanning ex

1. In conducting an environmental scanning exercise, the involves operations within the organization. (Points : 1) task environmentinternal environmentsocial/global environmentnatural environment2. Porters five competitive forces (Points : 1)do not apply to the resort industry since the competition within the industry is uniqueis not impacted by social capital or regional resourcesfocus on experiential service productsare faced by all industries, including resorts3. In conducting an environmental scanning exercise, the considers the impact of national policies and societal trends. (Points : 1)task environmentinternal environmentsocial/global environmentnatural environment4. Waikiki initially began as a resort catering to the wealthy. The arrival of changed their focus and it evolved to the resort location it is today. (Points : 1)Elvis Presleythe InternetWorld War IIjet airliner travel5. Which of the following are objectives in resort operations? (Points : 1)Making a profitDeveloping an attentive and skilled workforceBecoming a sustainable operationAll of the above6. In todays environment, the term spa¬Ě typically signifies a health resort or service. The term is derived from (Points : 1)the ancient Greek city of Spartathe Spanish town of Spabadellthe Roman god of health, Sparteclesthe town of Spa in Belgium7. Tourists have greater latitude in their vacation choices due to (Points : 1)global climate changesadvances in technologyaccess to the Internetincreasing prosperity and tourism options8. The Family Life Cycle Theory (Points : 1)reflects the changing socio-economic circumstances within householdsfollows a typical nuclear family through its stages of growth and changeis a complex specification of family lifeall of the above9. Resorts combine the elements of which makes them distinctive in the tourism industry. (Points : 1)superior lodging and dining facilitiesrecreation attractions to draw guests and activities to occupy themrecreation attractions to draw guests and superior lodging facilitiesactivities to occupy guests and superior dining facilities10. The resort industrys future involves (Points : 1)a collaboration between business and governmenta prediction of future guests desires and what the environment and society will permitan analysis of past guest activity and spendingan understanding of the demographics of the resorts primary guests


Comments are closed.